ValueOptions NorthSTAR
Provider Description
The NorthSTAR program provides an integrated system of care with mental health care and chemical dependency services. ValueOptions? NorthSTAR is the BHO (Behavioral Health Organization) that is responsible for the maintenance of the provider network and care management for the enrollees. At ValueOptions?, we work together as a team with the goal of creating a quality model of care for the NorthSTAR area.
We regularly maintain, manage, educate, and outreach to our provider network. Our clinical department works to coordinate care, while maintaining quality and compliance directives. In customer service, we provide assistance in claims, enrollment, medications, benefits and eligibility, and web care data entry for authorizations of uniform assessments.
NorthSTAR is a publicly funded behavioral health program that serves seven counties around the Dallas/Ft. Worth area. The counties within the service delivery area include Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall. The program serves the medically indigent and most Medicaid recipients who reside within this region. Launched in 1999, NorthSTAR is the first program of its kind, in Texas, to combine service programs and financial assets into an integrated single system of care. Led by Sandy Potter, Chief Executive Officer, ValueOptions NorthSTAR continues to ensure superior behavioral health services to the members it serves.
Services: Inpatient, Outpatient, Crisis
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