Gateway Free Drug and Alcohol Rehab Treatment Centers

7940 North Federal Highway Suite 120, Boca Raton 33487

Center Description: Wellness Resource Center provides affordable addiction treatment to men and women, ages 18 and older, who are suffering from dual diagnosis of psychiatric illness and chemical dependency. In a safe, nurturing environment, our patients overcome habitu

User Reviews: In early Feb 2016 I began looking for a long term inpatient substance abuse/mental health treatment facility for my son. He was refusing treatment but I started looking so that I would be ready to go when he decided to accept some help. I spoke with a woman from Wellness who assured me that my insurance was accepted and told me the out of pocket cost would be $3-$4k/mo. I stopped looking for another facility at that time as Wellness had been recommended to me by a few professionals (who knew I was looking for long-term, inpatient treatment) and it was also recommended in a book I read. Mid-April, 2016 my son decides he is ready for help. He calls Wellness for his “intake” call. An hour or so later, a gentleman calls my son back and says our insurance is not accepted. They tell me I will be a direct pay which will cost $9,340/mo. and they need it all up front. My son was in a vulnerable state and has always refused treatment so I agreed. In speaking with the man from Wellness he advised me to book a flight for the next day as often when addicts have time before treatment they will change their minds or go out to party one last time and overdose. The man said to have my flight info ready when he called back in a few hours. I booked a flight, waited for a return call and tried to be patient. Around 5:30 pm I started to get nervous so I called and the office was already closed! Through another contact, I was able to have someone from Wellness get in touch with him after hours and he called me. He said he would email me a Financial Agreement and I was to sign it and fax it back that same night. The Financial Agreement was not clear at all. It made zero sense to me but at this point I was desperate and unable to speak with anyone from the facility again that night. I was worried that if I didn’t sign it that night, he would lose the bed and I wouldn’t even know until we arrived in FL the following afternoon. When we arrived at Wellness, the man was running around like a mad man working on other intakes for the day so we were passed off to a new guy whose name I do not recall. He could not clearly explain the Financial Agreement to me either but did assure me that I would not have to pay any more than the $9,340 for the first 4 weeks (aside from food and cigarette money) and that my insurance would not be accepted by Wellness. I was completely exhausted and was trying to make my flight home that same evening, so I just left. Four weeks went by without them billing our credit card! My son agreed to stay an additional 4 weeks when a woman from the billing department called and asked me to please send her another copy of the Financial Agreement. They lost the first copy somehow. I faxed her the Agreement and paid an additional $8,160 for the additional 4 weeks. In the mail, I started receiving EOB’s from Blue Cross for my son’s treatment at a place called Twelve Oaks (which is mentioned nowhere in our Financial Agreement). When I called Blue Cross, they told me Twelve Oaks was billing for Intensive Outpatient Treatment. I called the woman at Wellness and she attempted to explain why I was “direct pay” while simultaneously they were billing my insurance company after telling me my insurance was not accepted. Her attempts to explain were unsuccessful and she later involved the CFO and the company’s Director. No one could explain why I was being treated as a direct pay and they were also billing Blue Cross but everyone agreed we were due a refund. For months I have been talking to a different person every time I call Wellness. My son was discharged on 5/13/16 and as of 12/18/16 they have not sent a refund of any sort but claim they will be sending $850.00, which is outrageous. Paragraph 1 of the Financial Agreement says $2,275/week for TREATMENT…not housing which they now claim. Why in the world would I sent my son all the way to Florida for outpatient treatment and then pay $7,500/mo. for him to share an apartment with 3 other men Wellness is clearly making their money on their mandatory housing fee and they DO NOT state that up front when you’re dealing with them over the phone or in person! I signed this “contract” under duress and I am considering contacting an attorney at this point. They are in network for my Insurance Company and refuse to bill the housing expense because I signed this crud in an attempt to save my son’s life. There is no reason it should not be billed properly which is all I have asked of them this entire time!

350 Pensacola Beach Road, Gulf Breeze 32561

Center Description: Our individual counseling sessions are designed to incorporate the group counseling and developmental room activities into a workable solution for our guest’s individualized needs. Our counselors are handpicked, have received specialized training in

User Reviews: When I entered GBR, I was scared, anxious and heartbroken. My husband had filed for divorce and was awarded temporary custody of our son. Slowly but surely, the program helped me change my mindset and regain my power. I was a different person when I left than when I came in. A positive experience all around.

1815 Corporate Square Boulevard Building 100, Jacksonville 32216

Center Description: Stepping Stone Center for Recovery provides substance abuse treatment services for adult men and women in an outpatient setting. These services include but are not limited to individual and group counseling, behavioral therapy, trauma related counsel

User Reviews: The facility was very clean as well. The facility in itself was also a great place to be and the attitude of their general staff was also very kind and caring. The clinical staff works with every client to provide an individualized treatment program. Everyone here has been wonderful and very helpful. Their onsite therapy is profound. Nurses were all very nice and everyone really cares. My therapist helped me overcome my depression.

511 North Dillingham Avenue, Kissimmee 34741

Center Description: When you or a loved one finds it difficult to deal with life’s challenges, Park Place Behavioral Health Care is here to help. The good news is that mental health and substance abuse treatments are more effective than ever. We are proud to

User Reviews: Personalized plans are designed to set goals and provide ideas for helping to maintain abstinence. Park Place Behavioral Healthcare gives you a second chance to live and to make changes in your life. The level of medical expertise combined with a GENUINE care and concern for their patients is what it sets it apart from other treatment centers. Clean, friendly, and excellent care. The facilities are beautiful. Excellent staff and facilities. I really enjoyed the environment of Park Place Behavioral Healthcare.

3153 Canada Court, Lake Worth 33461

Center Description: Substance abuse detox is a critical first step in treatment and should never be attempted without professional supervision. Chronic substance abusers who try and quit drugs or alcohol "cold turkey" almost always fail and can suffer serious and even l

User Reviews: I had a very positive experience here, this is the first treatment center I have ever completed, and I am very grateful to the staff for helping me along this journey.